1 = Never; 2 = Rarely; 3 = Sometimes; 4 = Often; 5= Always
Rank yourself on the following statements based on the scale noted above. Place your ranking next to each statement then add up your score.

1)	I view my customers more as human beings and less as dollar signs.
2)	I ask my customers questions about their own customers' business.
3)	I treat all customers as equally important, regardless of their account size.
4)	I am comfortable in asking my customers to collaborate on possibilities to improve their situation.
5)	I grasp all relevant parts of my customers' conversations without my mind wandering elsewhere.
6)	I keep promises to my customers.
7)	My product or service aside, I know what motivates my customers to make buying decisions in general.
8)	I feel comfortable asking my customers what traits they value in a salesperson.
9)	I can readily admit to my customers when I've made a mistake without making excuses.
10)	I believe that relationship building is a major component to effective selling.

 

Score (total all of your numbers):

45-50 - CONGRATS! You have a great understanding of what it takes to excel in the field of sales. Continue to challenge yourself to connect with your customers in ways that solidify their loyalty to you.

35-44 - You have a good understanding of what it takes to be successful, although you may want to concentrate on two or three areas where you scored 3 or less. Challenge yourself to tackle one area a week and begin to notice your improved results.

25-34 - You have an understanding of the basics of sales but may be concentrating more on closing a deal than building a partnership. Take the time to ask questions that build rapport while focusing on understanding what's most important to your prospect or customer.

Less than 25 - Don't despair! Rome wasn't built in a day. Take the time to step back and look at your areas of opportunity. Keep a positive attitude. A good attitude is the one characteristic that is ESSENTIAL to long-term sales effectiveness!

REGARDLESS OF YOUR SCORE, Selling Smart can help with streamlining your sales process and provide tools to consistently increase your sales results!